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Cannot sign in on my computer

12 Oct 2014 09:32 #6618 by Banj
Replied by Banj on topic Cannot sign in on my computer
If you havent already then clear cookies (ideally entire cache), accept EU privacy notice, then try logging in again.

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14 Oct 2014 02:20 #6661 by octoberstormxx
Replied by octoberstormxx on topic Cannot sign in on my computer
Well, it took clearing some different stuff to get it to work, but I can finally sign in! My husband figured it out somehow!

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14 Oct 2014 07:23 #6663 by kazky
Replied by kazky on topic Cannot sign in on my computer
ah that's good Madi :)

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14 Oct 2014 09:15 #6666 by Banj
Replied by Banj on topic Cannot sign in on my computer

Well, it took clearing some different stuff to get it to work, but I can finally sign in! My husband figured it out somehow!


That's good to know, I'll leave this unsolved for a while just in case. If you could let me know what the cause was it may be useful. :thumbup:

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15 Oct 2014 00:47 #6680 by octoberstormxx
Replied by octoberstormxx on topic Cannot sign in on my computer
It looks like the last thing we cleared according to Google Chrome was:

-Cookies and other site and plug-in data
-Cached images and files

That seemed to work.

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15 Oct 2014 08:49 #6686 by Banj
Replied by Banj on topic Cannot sign in on my computer
Thanks. That is actually pretty much what I suggested to do though :)

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17 Oct 2014 00:02 #6698 by octoberstormxx
Replied by octoberstormxx on topic Cannot sign in on my computer
Oh, haha. I have no idea, sorry about that, I am not very computer literate though, anyway.

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