March challenge - Enter here!

Deadline for entry:
 

February challenge WINNER ANNOUNCED!

 

(SOLVED - PROBABLY... NOT) Trouble viewing on ipad

30 Aug 2014 12:12 #5730 by AngieA
I am suddenly having problems viewing the site on my ipad. I got the home page banner and an error message saying that I am not authorised to view the site and then a totally blank page. There is now a lock symbol in front of the site address in the search bar. Is this just an issue with Safari or is anyone else finding the same error message? I can access the site ok from the Chrome browser on my Cintiq but I would like to get access back on my ipad, any suggestions from the mods please?

Please Log in or Create an account to join the conversation.

30 Aug 2014 12:14 #5731 by Charlotte
We've just had the same issue on multiple browsers as well. Banj has been looking into it. It seems it's not entirely fixed though :dry:

Usually clearing your cache helps. But it might only be temporary.

Any an all misspellings are henceforth blamed on the cats.
The following user(s) said Thank You: AngieA

Please Log in or Create an account to join the conversation.

30 Aug 2014 12:45 - 30 Aug 2014 12:46 #5732 by AngieA
Thanks for letting me know that it's being looked into Charlotte. Any idea how to clear the cache on an ipad in the mean time please? I did a reset already and that didn't clear the problem.

Please Log in or Create an account to join the conversation.

30 Aug 2014 13:30 #5734 by Banj
Not entirely sure what caused it, but it looked like I managed to fix it a couple of hours ago. Not an iPad user but this link seems to explain how to go about clearing your browser cache: discussions.apple.com/message/22166627

I've moved this to the feedback section with all the other nightmarish disasters. :argh:
The following user(s) said Thank You: AngieA

Please Log in or Create an account to join the conversation.

30 Aug 2014 14:08 #5735 by AngieA
That worked thank you. I'm back in on my iPad now.

Please Log in or Create an account to join the conversation.

30 Aug 2014 14:13 #5736 by Banj
:thumbup: Let us know if it happens again. Hopefully it wont.

Please Log in or Create an account to join the conversation.

30 Aug 2014 16:48 #5739 by Charlotte
uhm, it just happened again...
Not only does it bug me that I have to clear my cache everytime I want to get here, but what really bugs me is Chrome's "hint" about privacy mode or whatever they call it. As if they think I want to hide some nasty porn surfing or something... I wonder if it ever appeared to the people who wrote that particular bit, that maybe you just have technical issues?

Any an all misspellings are henceforth blamed on the cats.

Please Log in or Create an account to join the conversation.

31 Aug 2014 01:46 - 31 Aug 2014 01:47 #5752 by Digital Dave
Sorry to hear some are having issues, but just wanted to pass along that I signed in sometime this morning and have been busy all day so haven't been active. But I'm still shown as being signed in? New feature I would hope, or is it a fluke?

I think I peeked in a couple quick times today, but definitely a few hours between peeks. :huh:

I get sketchy around pencils! ...=D

Please Log in or Create an account to join the conversation.

31 Aug 2014 10:03 #5755 by Banj

New feature I would hope, or is it a fluke?


More like old feature working better.

Please Log in or Create an account to join the conversation.

31 Aug 2014 12:11 #5764 by Digital Dave
Nice. ... Though woke this morning to find I needed to sign back in, so apparently there is a limit.

I get sketchy around pencils! ...=D

Please Log in or Create an account to join the conversation.

Powered by Kunena Forum